Screwed by US Bank? from US Bank Five Star Screwed
Have you suffered a US Bank Five Star Screwing? FIGHT BACK against Grundhofer's evil banking empire! Here's how: First, write up your story or complaint, and save it to your computer. You will cut and paste it in all the steps described below. Take your time and write up a brief and clear story; spelling and grammar do count if you want to be taken seriously. Useful links can be found in the "Got a Beef with US Bank - Fight Back" section of our web site, US Bank 5 Star Screwed
STEP 1: Send a copy of your complaint to the Office of Comptroller of the Currency (OCC). Don't expect them to do much, but it will make your complaint public record.
STEP 2: Send a copy of your complaint to your state's Attorney General's office. Even if they don't have jurisdiction, it will again make your complaint public record. AGs do have jurisdiction over consumer fraud, such as improperly adding fees to lease agreements or changing loan/lease documents after they are signed.
STEP 3: If US Bank didn't live up to their "five star service guarantee" in your situation (didn't compensate you fully for your inconvenience), send your story to the Federal Trade Commission (FTC), with a complaint of false advertising.
STEP 4: Consider posting your complaint on the USB message board: Yahoo Message Board Also post your complaint on internet consumer complaint sites, such as rateitall.com, complaints.com, ripoffreport.com, etc (links are available on our web site). The more exposure, the better.
STEP 5: Send your story to your local and/or regional news media outlets (newspapers; TV). US Bank hates negative publicity. A media story might even encourage them to resolve your problem.
STEP 6: Consider posting your own web site. There are lots of free hosts (angelfire.com; groups.msn.com; geocities.com) available, and you don't even need to know html. Post your story, and be sure to include links to major US Bank web sites like Five Star Screwed: 5 Star Screwed and US Bank Complaints:US Bank Complaints (the more interlinked web sites there are out there, the more pressure that is put on US Bank).
STEP 7: File your story with the class action referral service, http://www.lawyersandsettlements.com/ and a class action law firm collecting consumer complaints for a possible lawsuit filing (http://membrane.com/lawtomation/dmlaw/new_cases.html)
Finally, if all else fails, consider legal action. Lots of people have sued US Bank and won. For smaller amounts of money, consider small claims court (you can sue for usually less than $100). For bigger cases, take your story to some attorneys for evaluation. Look for an attorney who will take your case on a contingency basis (as in, they get paid only if they win). US Bank will be much more likely to not play legal games, and to consider settling, if they know they can't break your pocketbook. Don't get mad; Get EVEN!
From http://www.usbank-5starscrewed.0catch.com where the truth about US Bank is located.
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